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Credit Control Training with Federal Management


We are able to provide extensive and indepth training on all aspects of Credit Control.

Our comprehensive and practical training can cover all aspects of credit control and collections. It enables delegates to see the bigger picture so that they not only improve their knowledge, but will help them to understand priorities better and to allocate their time better between tasks, enabling them to become more effective in collecting cash and reducing bad debts.

We can offer an intensive 1 day workshop either at our modern offices or we can arrange for our Training Officers to attend your premises. Be prepared to acquire new knowledge and skills, interact with other delegates, discover inovative methods to reduce your company's debtors and increase your cashflow at a fraction of the course.

In these current tough economic times it is vital that a company has the right resources and people within their credit control/management operations and our training courses ensure you maximise your own internal practices.


Leaning Objectives:

By the end of this course you will be able to confidently deal with customers on the telephone and bring collection calls to a satisfactory conclusion

Recognising the importance of effective credit management.

Minimising bad debt and losses.

Understanding how to deal with companies, sole traders, consumers and your/their rights.

Manage your ledger and your customers with greater confidence.

Increase the recovery statistics.

Understanding Legal Debt Recovery Options.

For further information on how we can help you or your business, call us on 0333 043 4420.


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Federal Management Ltd.

Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
United Kingdom

  • Phone:
    0333 043 4421

  • Fax:
    0333 043 4419

  • International:
    +44 1695 554550